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Online accident assistant · Victoria

Had a car accident? Let's get you sorted.

Minor or major, drivable or not. Notify us in a few minutes and we'll guide you through the next steps, including a tow truck if you need one. Accidents only — not breakdowns.

Hire car available after an accident, at fault or not, for eligible customers.

Rather talk to someone? Call 1300 723 770, 8am to 8pm, 7 days.

Not an accident? Find your insurer’s policy, claims and roadside numbers

For policy questions, quotes, payments or a breakdown, your insurer or roadside provider is the right call. Their numbers are below. Had a vehicle accident? Notify us online 24/7 instead.

Accident Assist Line is not an insurer and isn’t affiliated with, or endorsed by, any of the companies listed. Numbers are taken from each insurer’s own website and were checked on 15 October 2026. Hours can change, so check your policy documents if you’re unsure. In an emergency, call 000.

Accident Assist Line is an independent accident assistance service by Everyday Car Repair Network Pty Ltd (ABN 88 634 541 638). We are not an insurer, an emergency service or a roadside breakdown service. Our repair network · Privacy Policy · Terms