Online accident assistant · Victoria
Had a car accident? Let's get you sorted.
Minor or major, drivable or not. Notify us in a few minutes and we'll guide you through the next steps, including a tow truck if you need one. Accidents only — not breakdowns.
Hire car available after an accident, at fault or not, for eligible customers.
Rather talk to someone? Call 1300 723 770, 8am to 8pm, 7 days.
Not an accident? Find your insurer’s policy, claims and roadside numbers
For policy questions, quotes, payments or a breakdown, your insurer or roadside provider is the right call. Their numbers are below. Had a vehicle accident? Notify us online 24/7 instead.
Allianz
Official contact page- Claims13 50 50
Bingle
Official contact pageOnline only, no call centre. Use bingle.com.au or chat with Buddy 24/7. Comprehensive customers needing a tow after an accident: 1300 735 640.
Budget Direct
Official contact pageClaims1300 139 591Coles Insurance
Official contact pageClaimsCheck your policy documentsRoadsideCheck your policy documentsPolicies from before September 2024: 1300 265 374.
Everyday Insurance (Woolworths)
Official contact pageRoadsideCheck your policy documentsReal Insurance
Official contact pageNew quotes: 1300 620 268.
Shannons
Official contact pageSuncorp
Official contact page13 9684 is said as 13 YOUI.
Accident Assist Line is not an insurer and isn’t affiliated with, or endorsed by, any of the companies listed. Numbers are taken from each insurer’s own website and were checked on 15 October 2026. Hours can change, so check your policy documents if you’re unsure. In an emergency, call 000.
Accident Assist Line is an independent accident assistance service by Everyday Car Repair Network Pty Ltd (ABN 88 634 541 638). We are not an insurer, an emergency service or a roadside breakdown service. Our repair network · Privacy Policy · Terms